FAQ's

1. What is Catholic Arsenal Media?

Catholic Arsenal Media is a small, family-run online Catholic bookstore based in the Philippines, committed to empowering Catholics through high-quality imported books and resources. We specialize in titles that deepen the faith, with a particular focus on Apologetics and Traditional Catholicism.

2. What kind of products do you sell?

We offer a wide selection of Catholic books, including titles on apologetics, theology, spirituality, Church history, and more. Our mission is to provide resources that help Catholics grow in knowledge and love of the faith. All or our books are carefully selected, rare, and hard to find. These high-quality, authentic books are not easily available in the Philippines, making them special additions to your collection.

3. How are your prices determined?

At Catholic Arsenal Media, our mission is to empower Catholics by providing quality resources that deepen faith and understanding of the Church's teaching. We strive to keep our prices fair while ensuring the sustainability of our small, family-run business. Our prices reflects several factors, including but not limited to the costs of importing books, shipping, taxes and maintaining operations. Most of our books range from Php300 to Php2,000, with special editions or rare titles sometimes priced higher. You can find specific prices on each product's page.

4. Do you have a physical store?

Currently, Catholic Arsenal Media operates online. You can browse and purchase our products through our website.

5. Is shipping free?

Yes, we currently offer free shipping across the Philippines. Your order will be shipped from our warehouse in Bulacan and typically takes 3-7 business days to arrive, depending on your location.

6. Who handles the shipping of my order?

We have partnered with a reliable and trusted domestic shipping company to ensure your order is delivered safely and promptly throughout the Philippines.

7. Do you ship internationally?

Currently, we do not offer international shipping. However, if you are ordering from outside the Philippines, you can still make a purchase as long as the shipping address is within the Philippines.

8. What if I am looking for a book that is not listed on your website?

If you are searching for a particular title that you cannot find on our website, please send us a message via our website chat feature. We'll do our best to assist you in sourcing the book.

9. How can I track my order?

Once your order is processed, you will receive a tracking number vial email or via sms. 

10. What payment methods do you accept?

We accept major credit cards and other online payment methods through our secure website. For customers based in the Philippines, we also offer cash on delivery (COD) and over the counter payment methods.

11. Can I return or exchange a book?

Yes, we accept returns and exchanges within 3 days of receiving your purchase, as long as the book remain in its original condition. Please note that a restocking fee and return delivery charges will apply. For full details, please refer to our Return Policy.

12. How can I contact Catholic Arsenal Media?

You can reach us via email at info@catholicarsenal.com or through the chat feature on our website. We'll be happy to assist you with any inquiries or concerns.